If paying by personal/business check or money order, please mail in your payment to us along with the order form. Your basket will be shipped as soon as payment clears (around 48 hours). Paypal is usually within 24 hours or less.
Order Form (presented at the end of sale) & Inscription Card
If you are using the inscription card, please hand write on the Order Form what you would like to say (if mailing in your payment) or put this information in the notes section of Paypal (if paying by credit card). If you are NOT using an inscription card, please write "no card" on the Order Form or note section of Paypal. PLEASE NOTE: If there isn't inscription information present, we can only assume there is no inscription card needed. As always, you are welcome to call or email us with these specifics if this is easier.
Custom baskets outside of our general product line are welcomed and encouraged! Let us know by phone or email what you would like in your basket (alcoholic beverages are prohibited) or a special theme you have in mind and we'll work with you every step of the way. Please allow some time for us to assemble your basket as we may need to order some items we don't readily have in stock. Also, if you have a specific date needed for delivery, please prepare several weeks in advance for creation and of course shipment.
If an item in your basket arrives damaged, please call us and we'll replace it free of charge (including shipping). If you are dissatisfied with any of our items, we'll replace them with another of similar appearance (or as close as possible), all we ask is you pay for the shipping cost. If you are dissatisfied with any of our items and would like something different but at a higher price, we ask that you pay the difference and also the shipping cost. If canceling an order, please let us know as soon as possible. If canceling an order already en route, you are reponsible for all shipping charges to/back but we will refund your basket purchase. If when you receive your order and you want to return it for any reason, you are responsible for shipment back to us, and we will refund your money on the basket and shipment to.